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Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

+3
Under review
mdouhan 3 years ago • updated by vizdynamics 2 years ago 2
It would be great to have the HTTP(s) monitor be more detailed with the result graphs, many other tools report DNS, WAIT and DOWNLOAD times or similar metrics with their HTTP probes, this is very useful when troubleshooting to know a bit more details about if the issue is DNS related or server related etc.
+3
Planned
tbbong 5 years ago • updated by Konstantin (Here to help) 4 years ago 2

Provide traceroute result on error details especially when slow response. It would be useful for operator to perform initial diagnosis.


cheers.

Answer

This defiinitely makes sense. We will include it as we will extend the troubleshooting data we provide.

Thanks.

+2
Under review
vchurak 5 months ago • updated by Ilya (Here to help) 2 months ago 3

When I change default locations for www check, it stops functioning. for ex. now my check web@smartapartments.com is DOWN. Please assist.

Answer
Ilya (Here to help) 2 months ago

Hello,

To monitor HTTPS site the best way is created HTTPS monitor. To create HTTPS monitor please read this article  http://community.anturis.com/topics/686-http-websites-web-services/

+2
Under review
tbt 2 years ago • updated by logwise 4 months ago 7

Is it possible to have a login to Anturis for a read only view of a dashboard? We would like to be able to display the status of the servers on a monitor in the office and leave it unattended.

+2
Started
Vitaly Karasik 2 years ago • updated by andrzej.cieslak 1 year ago 4

I'm monitoring SSL endpoint on AWS ELB.
New monitor works, but any attempts to modify anturis agents for monitoring (like replace default Dallas monitor to Germany one, for example), break monitoring.

+2
Completed
InteractMarketing 4 years ago • updated by Ilya (Here to help) 3 years ago 6

I am able to add new component to existing infrastructure, but how I can create separate, new infrastructure to monitor?

+2
air 3 years ago • updated by Jose Manuel Simon 2 years ago 1
Resize the graphs in order to allow more graphs to be seen without the need to scroll
+2
Planned
tbbong 5 years ago • updated by Daniel Zheng 11 months ago 10

Should able to add/alter http header for web monitor.

Been a common practice that layer 7 protection would treat unknown http header as malicious. Additional, certain enterprise application would use custom http header as indication of the reliable source

Answer
Did I understand you correctly that you want for a web monitor to have possibility to add a custom HTTP header into HTTP request?


This currently can be only done via Transaction recorder.

+1
Intrepid 4 months ago 0

Having a few issues setting up a device for SNMP. I know it should work as I have other devices using SNMP. However Anturis keeps giving me this error:


Target
retries: 3
attempt_timeout: 20000
oid: 1.3.6.1.4.1.3224.1.29
community: Monitor
host: 192.168.76.254
version: 1
timeout: 300000
Agent error
Error 1008: SNMP Unexpected Response Received
Bad or unexpected response received from SNMP server on the target host. Check if it is configured properly.


What am I missing?

+1
vildmarksdata 4 months ago • updated by ZoyloHealth 4 months ago 1

If I add a new monitor for a website and only provide the URL it all works fine. If I later edit the monitor and change monitoring rules, the monitor only reports failure. What am I doing wrong?