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Please note that IP address of NL agent has been changed to 188.8.131.52
Provide traceroute result on error details especially when slow response. It would be useful for operator to perform initial diagnosis.
This defiinitely makes sense. We will include it as we will extend the troubleshooting data we provide.
When I change default locations for www check, it stops functioning. for ex. now my check email@example.com is DOWN. Please assist.
To monitor HTTPS site the best way is created HTTPS monitor. To create HTTPS monitor please read this article http://community.anturis.com/topics/686-http-websites-web-services/
I'm monitoring SSL endpoint on AWS ELB.
New monitor works, but any attempts to modify anturis agents for monitoring (like replace default Dallas monitor to Germany one, for example), break monitoring.
Should able to add/alter http header for web monitor.
Been a common practice that layer 7 protection would treat unknown http header as malicious. Additional, certain enterprise application would use custom http header as indication of the reliable source
This currently can be only done via Transaction recorder.
Having a few issues setting up a device for SNMP. I know it should work as I have other devices using SNMP. However Anturis keeps giving me this error:
Error 1008: SNMP Unexpected Response Received
Bad or unexpected response received from SNMP server on the target host. Check if it is configured properly.
What am I missing?
If I add a new monitor for a website and only provide the URL it all works fine. If I later edit the monitor and change monitoring rules, the monitor only reports failure. What am I doing wrong?
Customer support service by UserEcho