Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.

Please note that IP address of NL agent has been changed to

D125 11 months ago • updated by Neil 10 months ago 8


I am attempting to add a Windows 2008 R2 server to the component list but am receiving the "Build Schema Failed Due to Internal Error" message. I have tried a couple of different browsers and also tried restarting the agent. Can you please help me get this connected properly?


TimmyB 1 year ago 0

In the main tab at the left of the page, Infrastructure is spelled as "Infarstructure"

mchowdhary 4 years ago • updated by webdesires 12 months ago 5

Would it be possible to implement this feature:

Specify a regular maintenance window for each device during which some known maintenance takes place (e.g. rebooting a server, etc.)  This is because some organizations exclude maintenance windows from uptime reporting.



Ilya (Here to help) 3 years ago

For now you may use the ability to suspend/resume Monitors

tbbong 4 years ago • updated by Ilya (Here to help) 2 years ago 4

It would be great if Anturis would provide more monitoring location by Anturis, especially in Asia. 

By default, it should have default monitoring scattered around the world that would able to pick for new comers.  

Although, it allow individuals to plug their own agent on customer favourite location (which is great idea - which why i still keep update to anturis), but it is not easy for most of the enterprise (especially incur more cost). 


flexin 3 years ago • updated by Konstantin (Here to help) 3 years ago 3
I would like to see more details in the text messages you send.
Rather than "new major incident at XX with server X", I would prefer something like:

new incident - server XX - timestamp - test name - metric comparison (warning)

for instance:

new incident - server 32 - 12:44 - Server Load - 9.48 > 8 (warning)
Jeff Uberstine 5 years ago • updated by Konstantin (Here to help) 5 years ago 3

I would like to have a check for the local agents to check for CPU load average. It is not uncommon for CPU spikes on Virtualized machines. Very often a CPU may spike from 12% to 100%, then back down. In this case, an alert is thrown. I would like a check for load average. For example, if the load average is over 1.0 or 4.0 then throw an alert. I would like to set the load level at which the alert is thrown. This provides a much better indication of a problem and prevent false positives. Could this feature be added?


Ok, so we are talking about the same thing. Yes we have that in plans. Will keep you posted and thanks for reporting )

Under review
digitalocean 2 years ago • updated by Ilya (Here to help) 2 years ago 1

i have servers in several timezones but can't seem to set them for correct timezones

Maurits 2 years ago • updated by João Junior 2 years ago 4
I'm trying to setup the uptime monitor through the cPanel/WHM plugin, running on Cloudlinux. But every time I get the following error: "Uptime monitor has not been created".
Any advice?
mtm2006 4 years ago • updated by Konstantin (Here to help) 4 years ago 1

how to connect my site to the monitor system after i register and ligin

Under review
tbbong 5 years ago • updated by Konstantin (Here to help) 5 years ago 1

It would be nice if able to indicate where is the personal agent located in the world map under "Location & Agent".


Yeah, we also thought about it. But it seems to have not that much sense - just a toy :)

Do you think it can be of any specific use for you, for example?