Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

0
Fixed
steve.leroux.ntl 2 years ago • updated by Ilya (Here to help) 2 years ago 3
All my components are down since 17:04 (2015-07-04).
My internet access hasn't changed and internet is confirmed working.
Is Anturis service down?
0
Under review
zamltda 2 years ago • updated by Ilya (Here to help) 2 years ago 2

I´m doing a web monitoring for our sign page, in which I want to do a complete sign up. To do so, I need to enter a unique email for the sign page to go through. I wonder how I can add a random generated email.


Thank you.

0
Konstantin (Here to help) 4 years ago 0

Allow some user to do access everything but the billing part of the system.

0
Under review
piotras9000 2 years ago • updated 2 years ago 2
0
Under review
garmtech 4 years ago • updated by Konstantin (Here to help) 4 years ago 0

It would be great to have templates/groups for services and/or hosts. For example to change ping timeout on many servers at once.

0
Answered
noddingpanda 3 years ago • updated by Ilya (Here to help) 3 years ago 12
I have newly installed Anturis as a Plesk additional service. Both my smtp-process and web-process have come up as "Theshold check failed. Value should be greater than 1, expression is 0". I have no idea what this means or how to solve it.
I have also tried to start uptime monitor on the Plesk Addon but it is unable to create it.
Would appreciate your help.
0
guillesantafe 2 years ago 0
Hello, thank you for the site, I find it very usefull,. The only thing that is not very confortable is the time-window, the presets windows (1h 1d 1m 1y) are very far between them. My suggestion is to let the user determine exactly the time windows in an easy way. For example, if I want to see what happend yesterday in the peak traffic time that is between 18.30hs and 20.30hs, the time window of 1 hour is very small, and the 1 day window is too large.
Regards
Guillermo
0
gawker 3 years ago 0
 i.e. snmp on interfaces that exist on a switch and getting if they're up/down -- manually creating a snmpget check for each interface is frustrating
0
Fixed
Max Korzhanoff 4 years ago • updated by Konstantin (Here to help) 4 years ago 0

Safari/MacOS (latest). Choosing service at component page and pressing Details does nothing. Have to double-click on it and then choose a Details tab.

Answer
Hi. Thanks for reporting. Should be fixed by now.


0
Under review
ntksolutions 1 year ago • updated by Ilya (Here to help) 1 year ago 5

Hi,

My name is Robson, What ports are use to ip below:


5.175.194.118

5.79.100.165

72.249.77.101

67.225.148.163

199.167.17.37

89.253.231.166

181.41.210.215

61.195.97.113

122.0.69.137

116.251.211.248


Because I have some problem with my agent wich not connect in my server.