Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

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Thanks
BASTechnologies 3 years ago • updated by Ilya (Here to help) 3 years ago 2
Hi,

I have been using Anturis for about 1 year now and would like to say how impressed I have been with the product, it's improvements, reliability and quality of service. I hope that the product will continue to grow and we at BAS Technologies certainly recommend Anturis as a reliable, cost effective monitoring solution for SME's.

My clients have been impressed with the responsiveness that your product has enabled in our role as operational support for their systems. Our support team like the intuitive web interface and the highly configurable monitors available out of the box along with the ability to create bespoke monitors for products not supported out of the box.

I would love to see some more configurables around user management so that we would only need one account to manage and provide views for several clients and out of the box support for other major database platforms such as Oracle and SQL Server but these are not critical issues. We currently do monitor Oracle databases and have the ability to monitor SQL Server, Oracle FMW and other applications using the Anturis tool set with our own scripted solutions which demonstrates the flexibility available in your product.

Thank you and best wishes for the future of Anturis.

Regards
Simon
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Started
reevio 2 years ago • updated by Ilya (Here to help) 2 years ago 4
I can't seem to create a Full-Page test: on the creation panel, the '10 min' checking frequency is selected, and disabled. But when Finishing the form, in the summary screen, '1 min' latency is shown. When I clikc finish, the system throws an error, that it cannot be 1 min, it has to be at least 10. This happens all the time. Seems like a bug.
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jijigatechsupport 3 years ago 0
HI,
I did succeed to setup monitoring, but ill be ensure to setup url link to click on it to have the site open directly. I used the basic configuration to check the hhtp but still can not open the url address directly.

Best regards
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Answered
anubhav 4 years ago • updated by Konstantin (Here to help) 4 years ago 1

hi can i monitior fortigate firewall or any hardware firewall....

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Answered
gantzm 3 years ago • updated by Ilya (Here to help) 3 years ago 2
Setup and enabled an IPv6 Ping monitor.  Doesn't seem to work.

Does it only work from certain locations?
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guidantfinancial 3 years ago 0
This way when running reports there is a resolution/cause that can be listed for tracking purposes.
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Answered
S Shank 1 year ago • updated by Mawuena 1 year ago 3

How do I ensure that the agent will automatically start on restart of RedHat? Also, how to stop and start it manually?

Thanks

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Answered
Triggernet 2 years ago • updated by Ilya (Here to help) 2 years ago 2
Is there a planned OS X agent? Or can the linux agent be "fiddled" to work on OS X?
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Answered
mchowdhary 4 years ago • updated by Konstantin (Here to help) 4 years ago 1

I would like to export the data and/or the chart for a monitor in CSV format, (or PNG, JPG, etc. for the chart) is this possible?

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Fixed
gumbuya 2 years ago • updated 2 years ago 4
Whenever our server instances in Microsoft Azure get re-imaged, we would lose the monitor reports from the old agents, and have to delete and redefine the monitor with the new agent in the new server instance.

Usually, on attempting the first time in the Anturis dashboard, the list would show up empty, like the attached screen cap.


We'd have to close the div/window and try again before the list loads up the cpu monitors properly.

This time round, it seems no matter how many times we re-initiate the window, the list remains blank.