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Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

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Under review
gumbuya 4 years ago • updated by Konstantin (Here to help) 4 years ago 1
For monitors based on recorded transactions, how are we able to specify response time thresholds for a single web request?
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OOTBS_EA 2 years ago • updated by coretech 2 months ago 1
i'm looking for ability to Schedule different type of alerts during work/after hours. In my case i have main router that my data center manages which has public IP of xx.xx.xx.xx and i want to ping this device 24/7 with two types of monitors one during working hours 7am-9pm and if it goes down to do voice call me right away and another monitor during after hours from 9pm to 6am where if it goes down to just text me. The data center folks sometimes do maintenance on their routers around 12am to 5am and it would suck to get waken up around this time due to them doing some type of maintenance like switching routes for example.
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Answered
João Junior 3 years ago • updated by Jose Hart 1 year ago 5
Uptime monitor creation error:
Please ensure, that this host is accessible from the Internet

I am getting this over and over when i try to Start uptime monitor,
I have the WHM plugin setup in two dedicate server and i am using the same account for both..
one is ok and perfect running but the second one i have this error going on over and over ...

its all running... but one of my WHM i am not able to start uptime monitor..

Creating uptime monitor
Setting up panel monitoring account and webspace. Please wait ..

after a while it just give the error above ..

could you help me to resolve this issue please ?
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Planned
mchowdhary 4 years ago • updated by Konstantin (Here to help) 4 years ago 0

Can we implement the ability to compose a custom chart with multiple monitors on one chart, with two different vertical axes (one on each side), so we can correlate the data from two different monitors.


Thanks,

Moeen.

Answer

Hi,

Charts correlation is in our short-term plans :)

We will involve you in prototype review, if you don't mind.

Thanks


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Completed
reevio 2 years ago • updated by Ilya (Here to help) 2 years ago 3
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Under review
category99 4 years ago • updated by Konstantin (Here to help) 3 years ago 6
How would one monitor a name server? - e.g. and make sure it is up and responding properly to queries.
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Under review
G.C.Solutions 3 years ago • updated by Konstantin (Here to help) 3 years ago 4
It would be very nice to track actual connections into MYSQL VS  %. Also would be nice to track processes. Same concept being used via phpMYAdmin status monitor.
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Answered
Jeff Uberstine 5 years ago • updated by Konstantin (Here to help) 5 years ago 2

I would like to check for either 2?? or 300?? and have both of them not throw an alert. How can I enter multiple allowed status codes?

Answer

If you need 2?? or 3?? you can use the following 

[23]??

We will further simplify this allowing for several patterns to be entered.

Thanks!

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Under review
mchowdhary 4 years ago • updated by Konstantin (Here to help) 4 years ago 1

Can the Linux agent work on Solaris?  If not ny plans on supporting Solaris (x86) soon?

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Completed
Proteus 5 years ago • updated by Konstantin (Here to help) 4 years ago 0

It would be interesting to have an option to add the output of the command used on a command line execution resource to the alert being sent.

Answer
Yes, agree with you. Thanks.