Unfortunately, we had issue which affected part of accounts. This issue has been fixed yesterday evening. Sorry for the inconvenience. Please let us know if the issue persists
Hi, it has been fixed. Please let me know if the problem persists.
About the DC with issue. Does this DC have another DC(like secondary DC) at the same network?
In common case this usually helps:
About service account for 'logon as a service' it is good point but unfortunately, it is not possible now.
Unfortunately, we no longer support Plesk extension.
You can add user 'anturis' to group with permission for asterisk. In this case you don't need to use sudo and password.
Please send us log files from C:\ProgramData\Anturis Monitoring You can zip them and send to email@example.com We will check.
Is it real disk or some kind of virtual disk?
Deleting component works. Also there is a way via rebuild component button:
After this service list will be reread.
We support Powershell 3.0 and newer. Please install it and after that recreate component or rebuild component:
Please zip and send us log files from /opt/anturis/log/ to firstname.lastname@example.org We will check what was wrong.
Customer support service by UserEcho