Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.
Please note that IP address of NL agent has been changed to 126.96.36.199
Connectivity error on US-Dallas. Error 1205: HTTP SSL Error
[Failed to establish SSL connection with the web server.]
Could it be that your remote checks do not support TLS?
This issue is resolved. If you are using our locations(DE, NL,US,CA,RU) need to recreate https monitors. If you are using your own location need to update installed agent https://anturis.com/ui#!/agents then create new https monitor.
Sorry for the inconvenience.
Currently the Anturis service using the "custom agent" shows up in server access logs as "
[14/Feb/2013:08:49:40 -0500] "GET / HTTP/1.0" 200 400 "-" "Mozilla/5.0""
If possible, it would be nice "assuming" someone was running a custom agent that they could change the user agent in which the "GET" or "POST"'s were running as for HTTP checks.
For Example, I would like to change ""Mozilla/5.0"" to "Mozilla/5.0+(compatible; Uptime Check http://example.com" or something similar.
I would like the ability to create custom categories rather than using "Server" or "Application".
Thanks, this will be definitely improved in future.
It would be nice if you could specify a SLA per component. Some nice features would be as follows:
Did the component meet SLA percent?
If SLA percent is missed, it will include that in reporting.
Alerts specifically for SLA percentage
As an addition to Alerts Escalation (http://community.anturis.com/topic/186862-alerts-escalation/) I
have a suggestion to have alerts scenarios more complex, “scheduled”
for a time and days.
For an example during regular work hours I’m getting
critical alerts on my work email so I don’t need to have a text message or a
phone call. But when is after hours, for an example from 5pm to 10pm, I would like
to have a phone call and between 10pm and 9am a text message. Also it will be
nice to have that set up per week days like Mon-Friday and Sat – Sun.
For an example when there is a critical error it will bring an email alert first, then after 15 minutest text message and next 15 minutes making a call. On a WebSitePulse.com they have alerts rules including days and time of availability of that person.
Customer support service by UserEcho