Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.

Please note that IP address of NL agent has been changed to


Monitoring website breaks as soon as default settings are changed

vildmarksdata 9 months ago • updated by ZoyloHealth 9 months ago 1

If I add a new monitor for a website and only provide the URL it all works fine. If I later edit the monitor and change monitoring rules, the monitor only reports failure. What am I doing wrong?


Repeat notifications

Adrian Bool 1 year ago • updated by NetgearSolutions 1 year ago 1


Is is possible to set Anturis so that it sends reminder notifications (emails) for every 24 hour period that there has been a failure?




Build Schema Failed Due to Internal Error when adding component Window Server 2008 R2

D125 2 years ago • updated by Neil 1 year ago 8


I am attempting to add a Windows 2008 R2 server to the component list but am receiving the "Build Schema Failed Due to Internal Error" message. I have tried a couple of different browsers and also tried restarting the agent. Can you please help me get this connected properly?



How to use SNMP to monitor network device or server

primax 2 years ago 0

How to use SNMP to monitor network device or server?


Spelling mistake

TimmyB 2 years ago 0

In the main tab at the left of the page, Infrastructure is spelled as "Infarstructure"


Implement regular maintenance window for devices so uptime report is not affected

mchowdhary 4 years ago • updated by webdesires 2 years ago 5

Would it be possible to implement this feature:

Specify a regular maintenance window for each device during which some known maintenance takes place (e.g. rebooting a server, etc.)  This is because some organizations exclude maintenance windows from uptime reporting.



Ilya (Here to help) 3 years ago

For now you may use the ability to suspend/resume Monitors


More monitoring location provided by Anturis!

tbbong 5 years ago • updated by Ilya (Here to help) 3 years ago 4

It would be great if Anturis would provide more monitoring location by Anturis, especially in Asia. 

By default, it should have default monitoring scattered around the world that would able to pick for new comers.  

Although, it allow individuals to plug their own agent on customer favourite location (which is great idea - which why i still keep update to anturis), but it is not easy for most of the enterprise (especially incur more cost). 



contents of SMS messages

flexin 4 years ago • updated by Konstantin (Here to help) 4 years ago 3
I would like to see more details in the text messages you send.
Rather than "new major incident at XX with server X", I would prefer something like:

new incident - server XX - timestamp - test name - metric comparison (warning)

for instance:

new incident - server 32 - 12:44 - Server Load - 9.48 > 8 (warning)

Load average checks

Jeff Uberstine 5 years ago • updated by Konstantin (Here to help) 5 years ago 3

I would like to have a check for the local agents to check for CPU load average. It is not uncommon for CPU spikes on Virtualized machines. Very often a CPU may spike from 12% to 100%, then back down. In this case, an alert is thrown. I would like a check for load average. For example, if the load average is over 1.0 or 4.0 then throw an alert. I would like to set the load level at which the alert is thrown. This provides a much better indication of a problem and prevent false positives. Could this feature be added?


Ok, so we are talking about the same thing. Yes we have that in plans. Will keep you posted and thanks for reporting )

Under review

how do i change timezone so graph is correct

digitalocean 2 years ago • updated by Ilya (Here to help) 2 years ago 1

i have servers in several timezones but can't seem to set them for correct timezones